Activity: 03.02 - Receive Service Request
Once the service request is raised by a User, details of the same must be captured, recorded and validated.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 03.02 - Receive Service Request Service Request Handler Receive And Log Service Request Validate Service Request Service Request Handler Request Fulfillment Manager Receive And Log Service Request Validate Service Request Request Fulfillment Manager Service Request Record Receive And Log Service Request Service Request Acknowledgement Validate Service Request Service Request Record Receive And Log Service Request Service Request Acknowledgement Validate Service Request
Work Breakdown